Tuesday, December 28, 2010

Aptitude vs Attitude

A couple of years ago I had written this. It was about hard work vs intelligence. I am still unable to answer this question convincingly enough to myself.

Rephrasing the question this time, what is easier to change - Aptitude or Attitude?

At that time, my thought was driven from peer comparison, from people who were working with me in similar profiles and observing them in two shades - hard working but not so smart and vice versa.

I still face the same question for people in my team. There are those who are smart and intelligent but lack that element of ownership and then there are those who are the most dedicated ones but short on smartness, a factor that could make a big difference to their results. Of course there are those who are somewhere in between too.

I think while hard work and dedication is a lot about attitude; smart, clever and intelligence are qualities driven out of aptitude. Challenge seems to be, which one is easy to imbibe, mentor and infuse into others. The intelligent ones are often not the keener ones, because they are the so called clever ones. On the other hand those who are working hard and trying their best, you can only guide them to act smarter, but picking up the smart things requires you to be smart in the first place.

Thus the basic question remains, what is easier to change in someone - attitude or aptitude? How do we go about doing it?

Wednesday, December 22, 2010

Profit sharing

Why don't organizations do profit sharing with employees like they do with share holders in the form of dividends. Aren't employees share holders too of a different form?

May be organizations should take out some portion of profit to be doled out as dividend to employees. Each one would get in proportion of their salaries. Of course this would be apart from the Variable pays and bonus etc. Since that also depends on the roles of each person.

Quarterly, half yearly or yearly could be debated though. This could make people look at the organization as a whole and not just team, unit, function etc.

Yeah, top management could ask - when company makes losses? Well they do cut jobs and reduce salaries or don't give any hikes in such times. So why not, do it the same with profits too.

Imagine, 3% of profits of next quarter distributed among employees. May not be a big sum but still not bad.

Saturday, December 18, 2010

Open feedback

Do you think there are some good people in your organization and some so unwanted people. On top of that the unwanted are more prevalent than those better ones. How do you share your feedback for these people on a platform for their supervisor, his/her supervisor and HR to see it all. Obviously, you can't put that up on the intranet notice board.

How about, an open feedback system. Just log-in and search for the fellow colleague and share your feedback. Could be on a certain scale or just plain subjective description. Like may be an over all rating or detailed rating on certain traits expected from their jobs. Well, it could increase the scope of performance review, although it could have it's challenges too.

There could be of course some checks added, to ensure a more sane system, unlike a Face book group where every one bashes every one else.

- You may not be allowed to provide feedback for people 2 levels above you. I guess somehow we always see very little of those people and assume too much in framing our understanding. Hence, barred from putting those assumed understandings on
paper.
- You must have worked with your fellow colleague for minimum X number of days or have had certain valuable amount of interaction to be able to provide the feedback.
- Feedback will be viewable only to supervisor, reviewer and HR.
- It could also be kept anonymous to all except HR. So that it can be revealed only in critical cases.
- This could have certain weight in the over all appraisal scores of an individual.
- And of course a complex algorithm to convert the feedback into scores by identifying keywords from feedback provided with predefined scores for such key words.

Though it may sound so much like a cliche process again, but imagine kicking the butts of those unwanted people, on the system and actually letting the feedback translate into some action(may be).

Till then may be only cribbing helps.

Sunday, November 14, 2010

Experimenting Smartphones

Smartphones are all over the place - nothing new. They have been so for years now. You may have one too or may be planning to buy one. But, did you use it for a few days before buying it?

Before you buy an iPhone or HTC Android or a Blackberry for that matter, don't you want to use it for a few days before you finally swipe your card for that big, fat sum of more than 25K. It could just make you so much more confident about your decision to buy that very smart phone which you plan to flaunt in front of your friends, family and coleagues. You may have seen your friend's phone or even used for a few hours but that would have only given you a few hours of feel and may be tried a few popular features that you have read and heard. But, what about feeling the size fitting in your pocket, experiencing the battery life, varying touch senstivity of different phones, using the app stores and much more.

So what if I offer you the phone for a few days before you buy for a small rental fee? Would you pay?

Let's assume you come over, ask me for an iPhone, I swipe your credit card and block the card for the iPhone price and give you the phone for a week. You keep it, use it and make a decision. If you do not like it and return it, I will charge you Rs. 500(hyppthetical amount). if you like it and buy, I will not charge you anything? If you do not return, anyways the credit card will be charged as soon as 7 days are completed.

Now, if you do not like it and return it and want to try HTC HD2, then I keep that Rs 500 and take the iPhone back and give you HTC and we repeat the remaining cycle. If you are too thorough in your decision making, you could even repeat this over and over again for a few more weeks.

You would end up using these phones for a few days each for Rs. 500 and be much more sure few weeks down the line, which one you want to buy. Now purchase it and see the difference it makes to your blood pressure during those few seconds when you see your card's magnetic tape passing through the iron machine charging you hundreds of rupees every few milliseconds.

Why don't you take a 3 question survey here Purchasing SmartPhones
and share your thoughts.

Friday, September 24, 2010

Freeze

You would have seen those thriller movies, where suddenly everyone around you freezes. What if you are in the middle?

A few days ago, while I was with my coleague on one of he Metro stations here, he pointed and I noticed - everyone slowing down.

While we were still walking noticing carefully what is happening, a few seconds later everyone froze. By now I already had goose bumps, thinking about all those horror movies where some evil happens after every one freezes.

In seconds, every one was frozen where ever they were. On stairs, near ATMs, tickets counters, on the entrance, police men, ticket vendors, public - all.

We both decided to slow down and stop as well, because we did not want us to be noticed by those evil forces which might be looking for human with moving flesh and blood. Our Eyes still ticking left and right trying to see where are those ghosts who have cursed this evil to all these people except us.

We heard some music over us - too low to be heard clearly. With our antennas now trying their best to catch this sound and figure out what it is, I thought may be pide piper was calling.

A few seconds more while we were still trying to decode this background music. Life resumed like ever before.

It was 6 pm in the evening and giving it a little more thought, we realized it was the national anthem.

Horror apart, I think it is a good idea to run national anthem at 6 in the evening at all public places - railways stations, airports, bus stops and all else. At least everyone comes together for those 20-30 seconds and pauses. Every one does get nation on their mind, which we all seem to ignore otherwise. Could be one step to bring the nation closer and together.

Saturday, September 18, 2010

Some times it happens

Wedneday evening 7 pm I left for KL Airport like I have left before for the 8:55 pm flight. I know it's a bit a late, but sometimes it happens. I was hoping to be lucky like I have been a few times before. This was not to be one of those times. Reached airport at 9:15 having struggled and juggled through the traffic. Even though I did not want to go to the check-in counter, I still checked once to make sure I am not lucky - I was not.

Went down to the ticket counter to get the next morning ticket. I got 1547 token number, 1536 was running. I felt comfortable, after all it was just 10 people. Comfort was short lived. 30 mins gone and it was still 1540. At last at 11 pm, I get a shot at the counter. Well only a shot, the not so polite lady on the counter tells me - debit cards not accepted. Yes, the same debit card using which I bought my previous ticket on-line. But, no means no. Credit card already running over limit, I had no choice but to withdraw cash. My hard earned turn to get my ticket disappears. I go out looking for cash. No, not begging, i mean withdraw cash from ATM. With my prepaid travel card running on 0 balance I used my personal debit card to withdraw cash. Even though first ATM did not work, second did. I finally get a ticket for myself. By this time there was a brit guy hung with me, who was passing by KL for first time and is willing to just follow my plans for the night to stay in any near by hotel due to lack of any other information. As if I was a local.

With my limited knowledge I head to Tune hotels opposite to airport. These are similar to AirAsia - low cost. So I thought it would be good to experience these. But, I was late here too. No rooms! The girl on the counter, politer than the ticket girl, shows me a room next to the counter, where I could try my luck. In my search for a good night sleep, I take a shot at that option as well. To find that the hotel is about 25 minutes away by Taxi. The brit chickened out in fear of going away from the Airport. I braved my heart. This girl asked me for 100 Malaysian Ringitts for a back and forth Taxi drive between airport and hotel. But, did not accept any card either. Being 12:15 by now I agree. I step out of the room and use the ATM machine in front of me. But, by now this ATM machine had joined hands with other forces up aginst me. It declined both my debit cards. Searching my bag I pull out my last 100USD and ask the lady for an exchange. She directed me to the coffee shop. With my last 400 odd Ringitts and hotel rent to be paid, I chicken out too and walk back to airport.

To make some calls to update people about my missed flight and late arrival next day, I recalled those boxes hanging on the walls called payphones. I did not have a choice having lost my personal SIM and not having a local number. Bought a prepaid card to make the call. The instruction said, 'insert with the chip facing down' and I followed. But, the stupid box did not follow. After struggling to make calls for next 20 mins, i call for expert help from the shopkeeper who sold me the pre-paid card. He came in and turned the card over and dialled. It started rininging. You see prior experience helps over theoretical knowledge. It was a caller tune playing. First time I liked caller tunes, because they were like a hope to me that something is working. Only for 10 seconds! Caller tone stoped and no voice from other side. I call a few more times for that 10 second happiness. But then practice and patience both paid after 30 minutes of mission pay fone. At last at 1 in the night I finally connect for whole lot of 3 minutes and run out of balance - after all the ledendry 'pay phone' was not cheap enough. I give up and go looking for space for the rest of the night.

McDonalds - my supporter at all times, supported me for the whole night as well. After my laptop ran out of battery I changed my seat to find one near the socket. A few more like me were hanging around the powerful place. Opposite to me, a Korean girl, diagonally on adjacent table, a Malaysian dude and opposite to him and next to my table, an Indonesian girl.

While I continued working through my night, killing my time with some weekly reports, updates and boring document reviews, the girl next to my table was not able to figure how to power her laptop with non-matching pins of her powerplug. I helped her with a spare converter I had. A few hours later I see the Malaysian dude even adding that the girl in facebook, not that the girl was a babe for me to feel jealous of him. As a friendly gesture he asked me too if I was present on facebook. I could only answer politely "yes, but I do not use often". As a token of thanks for sharing that conveter, this girl gave me and that Malaysian guy a Belgian chocolate each. That too not the small ones, big ones like those Bourneville's we find in India and asked where I was from. 'India' I said. She said "oh you know 3 Idiots, very very good. I think very intelligent". I answer, yes I know with a smile as if I directed and produced. Then she said "and Slumdog millionaire". I say yes again, hoping she is not going to ask another one now. Finally picking her bags up, she said "and Aisswarya Rai, very very beautiful".

Finally at 7 in the morning with a few coca colas gulped, time arrived for me to not miss the flight now and I reach the check-in counter. Even though the day was over, some things did not seem to have changed - attitude of electronic devices on the airport against me. Check-in counter girl tells me, my credit card was declined for this ticket so payment not done. Yeah, you read up there that I paid cash to AirAsia. I said the same to her too. But, her system does not agree. Well her supervisor's did. I guess all systems wanted to have their say.

At last I get a boading pass, hop the plane and fall asleep to wake up when it landed again.

Thank God, it happens only sometimes.

Saturday, September 11, 2010

Cable ambulance

Last time I saw an ambulance stuck in the usual traffic jam, I felt a bit uneasy. I think most of us do. While we all do understand that we should give space to these holy vehicles carrying people between life and death, I think the traffic on the road is chaotic enough to not let us do that even if wished.

So while I felt uneasy, I also got this weird sounding idea - government should plan and work on cable ambulance. Something similar to cable cars that run between two mountains or as we have in amusement parks. While these could be easier & cheaper to lay than laying new roads or flyovers, these could be dedicated to medical emergencies only, making it faster and easier to make it to hospitals, bypassing traffic hassles.
These could have small stops every 100 to 500 meteres, for 2-4 people to hop over and help patients get on and off it, making it practical I guess.

May be some association or roganization needs to do some research about how much investment would be required for setting this up.

If someone's thinking why should we re-invent the wheel when no one in the developed countries have done this. I guess because none of them have to adjust so many people in as much space as we are doing and we will never have as much space on our roads as they have and we have no choice but to re-invent the wheel our way.

Sunday, September 05, 2010

1-Device - II

So in case someone did not have the patience to go through the previous post because it was too lengthy and difficult to imagine.

Have a look at the this interface and you could understand what the 1-Device could be like.

Thursday, August 12, 2010

The 1-Device

Recently I was discussing with my brother about mobile phones, applications and more on mobile phones(handsets in particular). That's when we were talking about what were the big leaps that happened in mobile space in last few years which changed the industry every few years - more on tehcnology front and not precisely commercial steps.

Considering the start of the road, when we got pocket sized mobile phones and excluding the history of evolution of mobile phones before that, some things which we thought could be considered as the big leaps were:

- Color screens. Gave birth to mobile gaming industry. Otherwise there were only snakes all over.
- Cameras in your mobile phone lead to so many sting operation.
- Touch screens. It's all about touching today.
- Blackberry and push email on the go.
- iPhone and the app store. Touch screen, multimedia, smart phone all in one. Applications is what is making everyone crazy today.
- Android and the opensource mobile OS. You design your phone.

So then came the question, what would be the next big leap from here!

I think next we would need something like a folding screen mobile phone, which could be unfolded into a laptop where we would need it. Even though iPad was an attempt to bring phone and notebooks together, but then it serves none of the two. Neither can I carry it in my pocket nor I can replace it with my laptop.

Let's call it, The '1Device'.
So this 1Device has to be something which I can carry in my pocket like I carry my mobile phone today. Then I reach the destination - let's say my workplace and I pull it out of my pocket, put it on table, unfold it's multiple layers, stretch it and I have my 14/17" notebook like I have today at my workplace.

I think the 1Device could be the next big leap.
What's your take, whats the next big leap?

Saturday, May 15, 2010

How small is the world?

VERY.

I stepped out of my KL office today evening and was approaching the near my mono rail station when I felt an Indian lady walking besides me on the foot path.

I glanced once to see like I do for every Indian walking near by. I felt I had seen the face some where and turned back again, and now I was sure I knew the face. I stopped to make sure and realized it was one of my friends from the previous company whom I had never met since I left the company. She was as shocked to see me as I was to see her in Jalan P Ramlee, KL, which is no where related to either of us.

But, it was amazing to have met some one after a long time in such an unexpected place. It has made me think a few hundred times since then - the world is really a small place, something I had never though before.

And for icing on the cake, when I reach Bangalore in the night and call my room mate to tell this - he says he already knows this. Just in about 8 hours. Well that's Social networking though, but its made the world a smaller place too.

So while Thomas Friedman wrote - The world is Flat. Its time for the next book - The smaller world.

Wednesday, March 03, 2010

Consistency galore

How do you measure someone's consistency? You make them do the same task again and again and monitor the outcome. If the the outcome is more or less same everytime, you consider the person to be consistent.

In case you are thinking what could be the task - I say, write CAT every year. Why ? because I write it every year. Here is the consistency part of it - I have now appeared in CAT for 6 times in a row(not a small feat). How many people do you know, who have done the same? I am pretty liberal and I assume may be a few. But, how many people among that score the same percentile year after year - same 2 digit figure. I have done that and now I ask you again how many people you know who have done that?

With CAT scores out on Sunday, if there was one percentile I was not expecting to score it was X. There is only 1/100 probability of scoring X. the probability of scoring the same X 2 times is 1/10,000. Ok now coming to the point - scoring that same percentile X in 4 out of 6 times in CAT is 4/6 and in percentile is 1/10,00,00,000. Thats better than six sigma. Becuase the probability of error in 6 sigma is 1/10,00,000. So is scoring the same percentile in CAT 4 times is more difficult to achieve than six sigma ?

Anyways, what ever the case be? In case you know me then I can challenge that you dont know any one else who has done the same, so be proud of your self that you know me.

And in case if you do know someone who has scored same percentile in CAT for 4 times then please drop me his/her email ID - would like to go out on a drink with him/her and discuss how and why CAT format should be totally re-done.

Enough of CAT posts. May be next time I will write on something better.

Boosted by CAT performance consistency, I will apply to Toyota soon to rescue them from their recent quality issues due to which they had to re-call thousands of cars.

Tuesday, February 02, 2010

Who earns it?

Why does he get so much salary man ?? Who ?? There is a different guy in contention every time in the canteen!! So I just recalled what I said in my 2 minutes of gyan session at Peco's on that day(yeah after all gyan become more gyani after 2 pitchers of beer).

2 important factors for that high salary are D&D(no no, not Do not Disturb), but - Deserve and Demand.

To get high slaraies in the long run, one must deserve it and then demand it. Those who demand it but do not deserve it, get spikes only in short term but that does not sustain for long term.

Those who deserve it but do not demand it assuming some day god will smile on them and shower them with his benevolence, do not get it either. Once in a while someone may just show good gesture at them but again sustaining it needs that demand.

And then those who neither deserve nor demand it, well hard luck for them. But, then I think such people should be respected for understanding that they do not deserve it :).

So if you deserve it then demand it. Because you have to earn it, like Cadbury Bournville.
What the heck?

Sunday, January 03, 2010

Happy and Healthy

The new year frenzy is over now as the end of the winter break comes to an end today. Last 10 days have been very much like the school days winter break since 4 working days with very little work were squeezed between 2 long weekends.

Now, the time is to be back to work and start the new year like every year.
The motto for this year is - Be happy and stay healthy and be Good.

Wish you a very happy new year.