Tuesday, October 30, 2007

Projecting performance.

Recently a friend of mine was unhappy with his appraisal as he thinks he deserved more because of good amount of hard work he had put in. Well that probably is a case with most of the employees these days especially in IT companies because of the inflating salaries causing huge expectations.

My suggestion to him was "it could be possible that your boss does not know how exactly you are putting in a lot of effort and you must focus not only on the effort but also on the visualization of that effort to the concerned person(boss)". This in other words means projecting the work done is as important as doing the work.

Here is one good example.

"The Taj Group of Hotels once faced a peculiar business problem. The mirror in the hotels’ bathrooms became misty after a hot shower and people invariably used a towel to wipe off the mist to see their face. So, Taj put a heat source behind the mirrors, which prevented the mist from forming. But when customers were asked what they felt about the change in the mirrors, they hadn’t even noticed it. Then Taj came up with the idea of putting the heat source only on a square portion of the mirrors, which showed the face of people. Mist was allowed to settle on the remaining parts of the mirror. The customers found this really innovative"

Found this example on agencyfaqs as a part of Harish Bijoor article. I think it is an excellent example of what is done may not be noticed as long as it is not planned accordingly. This stands equally true @ work as well.

It is not that your supervisor wants you to chase them all day to serve them in sycophancy but then you are not the only one whom he supervises and just as you don't know what all he does in those 9-12 hours he is at work, he may not know about you either. Though you not knowing enough about his efforts does not matter but vice versa will impact you. So keep this in mind when you go in for an appraisal next time.

Anyways no matter what your supervisor gives you, it will not be sufficient for long enough! isn't it ?

Friday, October 26, 2007

Movie insurance

How often does it happen that you start watching a movie and with in the first 15 minutes you realize that it would be a waste of time and stress on your brain? And what if that happens in case you went to watch a movie like that in a cinema hall paying more than Rs. 200 because you were mesmerized by the glitzy promotions.

I think cinema halls should have some kind of an insurance where if you walk out the theater within first 15 minutes then 50% to 75% of the ticket price would be returned.

Tuesday, October 23, 2007

Prohibited or not?


Looking at this I do not understand whether smoking is exactly prohibited or not inside a plane toilet. If smoking is prohibited then why an ashtray next to it. This to me is equivalent to someone saying - murder is a crime but in case you happen to do one please do not let the blood spill here and there. Clean the knife and floor.

Saturday, October 20, 2007

I, We and Leadership

Since more often than not, I do not have much to do so I speak to people around me on leadership etc.

Often my argument is when leaders speak(exclusive of personal interviews) they should prefer to use 'we' over 'I' as much as possible. Because, though it is they who stand on the podium, it is they who will take big decisions, it is they who will sign the deals but to make people feel they are a part of the organisations, leaders must use 'we'.

Last sunday I was travelling from Bangalore to Guwahati. I had to change 2 flights. Would like to share an observation.

Kingfisher airlines. The inflight magazine contains an address from Mr. Vijay Mallya who is currently acting as the Chairman and Chief Executive for the airlines. In his address to the passengers he uses 'I' 4 times and 'we' 2 times.

Spicejet. The inflight magazine contains Mr. Siddhanta Sharma's Address to passengers. Mr. Sharma is the CEO for Spicejet. He uses 'we' 6 times and 'I' only once.

If you were given a choice to work in the team of one of the leaders above which one would you choose?(keeping apart the grand charisma and magnanimous reputation of Mr. Mallya).

Friday, October 19, 2007

Durga Pooja

Durga Pooja pictures and videos from Guwahati, Assam. Without the unnecessary chattering of news channels.
Videos are at the bottom(Video quality is not very good though).

Camera : Sont Cybershot DSC T10.



























Thursday, October 18, 2007

Banker to the Poor. Book Review-V

Authors - Muhammad Yunus, Alan Jolis.

What started as an experiment in 1974 has today become one of the largest institutions in MicroCredit.

Microcredit is a concept that was not accepted easily by any banker in the 70s and the situation has improved only marginally even today, thats what yunus conveying in this book. As the title suggests Grameen is a bank which understands only one thing - Poor.
Some very good points in the book are:

-- The poor knows better how to fend for themselves than the guy sitting inside an airconditioned room in some swanky building.
-- Trust can be more powerful than mortgage.
-- Its good to have contacts in the government and use them appropriately required.

Though it is Yunus' Autobiography and one would expect personal annecdotes in between but there are a number of times when the author deviates too much from the Grameen story.

So read on if topics like poverty, development, society, upliftment etc. interest you.